Terms of Service

Agreement to Terms

Welcome to Pixel Forge. These Terms of Service govern your use of our website and the services we provide related to arcade game development. By accessing our website or using our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.

Effective Date: October 19, 2025

Service Usage Terms

Acceptable Use Policy

When using our website and services, you agree to:

Use our services only for lawful purposes and in accordance with these Terms
Provide accurate and truthful information when contacting us or engaging our services
Respect the intellectual property rights of Pixel Forge and others
Maintain the confidentiality of any sensitive project information shared during consultations

Prohibited Uses

You agree not to:

Attempt to interfere with, compromise, or disrupt the security of our website
Use automated systems or software to extract data from our website without permission
Misrepresent your identity or affiliation when contacting us
Use our services to develop content that infringes on others' intellectual property rights
Engage in any activity that could harm, disable, or impair our operations

Service Access Requirements

To access certain features of our website or engage our services, you may need to provide contact information and project details. You are responsible for maintaining the confidentiality of any information you share with us and for all activities that occur under your communications with Pixel Forge.

Fair Usage Guidelines

We strive to provide quality service to all users. Excessive or abusive use of our website or consultation services may result in temporary or permanent restrictions. We reserve the right to determine what constitutes excessive use on a case-by-case basis.

Service Delivery and Communication

Consultation Process

When you contact us for game development services, we will:

1. Review your project requirements and provide initial feedback
2. Schedule a consultation to discuss your vision in detail
3. Provide an honest assessment of scope, timeline, and feasibility
4. Prepare a detailed proposal if we proceed with the project

Project Agreements

If we agree to work together on a project, the specific terms will be outlined in a separate project agreement. That agreement will detail deliverables, timelines, payment terms, intellectual property rights, and other project-specific conditions. These Terms of Service complement but do not replace project-specific agreements.

Communication Expectations

We aim to respond to inquiries within 2 business days. During active projects, we maintain regular communication through agreed-upon channels. Response times may vary during weekends, holidays, or periods of high volume. We appreciate your patience and will always strive to keep you informed about project progress.

Service Availability and Modifications

Website Uptime and Maintenance

While we strive to maintain continuous website availability, we do not guarantee uninterrupted access. Our website may experience downtime for maintenance, updates, or due to technical issues beyond our control. We will attempt to minimize disruptions and provide notice when possible for scheduled maintenance.

Feature Availability

The services and features we offer may evolve over time. We reserve the right to:

Add new services or features to our offerings
Modify existing service descriptions or scopes
Discontinue certain services with appropriate notice
Update pricing for future projects

Changes to services will not affect ongoing projects covered by existing agreements.

Service Capacity

We maintain high standards for our work, which means we carefully consider our project capacity. We may decline new projects during periods when our team is at full capacity to ensure we deliver quality work to existing clients. We appreciate your understanding and encourage you to contact us even if we cannot immediately accommodate your project, as we may be able to work together in the future.

Service Updates

We may update, improve, or modify our services based on technological advancements, user feedback, or business requirements. These updates are designed to enhance the quality and effectiveness of our offerings. We will communicate significant changes that may affect your experience with our services.

Intellectual Property

Website Content Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Pixel Forge or our licensors and is protected by copyright and other intellectual property laws. You may view and download content for personal, non-commercial use only, but you may not reproduce, distribute, or create derivative works without our explicit permission.

Project Work and Deliverables

Intellectual property rights for project work are addressed in individual project agreements. Generally, clients receive rights to the final deliverables as specified in the project agreement, while Pixel Forge retains rights to our proprietary development tools, methodologies, and any pre-existing materials used in the project.

License Grants

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purposes. This license does not include any right to resell or commercial use of our website or its content, any derivative use of our website or its content, or any use of data mining or similar data gathering tools.

Trademarks

Pixel Forge and our logo are trademarks of our company. Other trademarks, service marks, and trade names appearing on our website are the property of their respective owners. You may not use any of these marks without the prior written permission of the trademark owner.

Disclaimers and Limitations

Important Notice

Our website and general information are provided on an "as is" and "as available" basis. While we strive for accuracy, we make no warranties or representations about the completeness, reliability, or accuracy of information on our website. Any reliance you place on such information is strictly at your own risk.

To the fullest extent permitted by law, Pixel Forge disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that our website will be uninterrupted, timely, secure, or error-free.

Project outcomes depend on numerous factors including client collaboration, market conditions, and technical considerations. We cannot guarantee specific results or commercial success for any game development project.

In no event shall Pixel Forge be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, even if we have been advised of the possibility of such damages.

Termination

We reserve the right to terminate or suspend your access to our website immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service. All provisions of these Terms which by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, and limitations of liability.

For ongoing projects, termination terms are governed by individual project agreements. Either party may typically terminate a project agreement according to the terms specified in that agreement, with appropriate notice and settlement of work completed to that point.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable international business law principles. Any disputes arising from these Terms or your use of our website will be resolved through good faith negotiation whenever possible.

If disputes cannot be resolved through negotiation, both parties agree to attempt mediation before pursuing other legal remedies. The location and procedures for any formal dispute resolution will be determined based on the specific circumstances and the applicable project agreement if one exists.

Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the effective date at the top of this page and post the revised terms on our website. Significant changes will be communicated through a notice on our website or via email if you have provided contact information.

Your continued use of our website after changes have been posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically to stay informed about any updates.

Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions.

Contact Information